F.A.Q.
HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!
HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Orders typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.
MY TRACKING NUMBER ISN’T WORKING
Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We accept Visa, Mastercard as well as Paypal.
WHEN WILL MY CARD BE CHARGED?
Just after your order has been successfully placed.
HOW SECURE IS MY PERSONAL INFORMATION?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
Shopping safety guaranteed
We use PAYPAL to collect payment. For details, you can check the official website of PAYPAL to guarantee your shopping funds.
What delivery?
We cooperate with DHL, FedEx, EMS shipping companies, you can choose freely when placing orders;
DHL : https://www.dhl.com/
FedEx ：https://www.fedex.com/
EMS：https://www.ems.com.cn/
Expedited(10-14days):UAVMODEL decides the delivery method, and the time is only for reference;
Expedited(6-9days):Default DHL delivery, time for reference only;
Free Shipping(6-12days):UAVMODEL decides the delivery method, and the time is only for reference;
Standard(10-14days):UAVMODEL decides the delivery method, and the time is only for reference;
Refund issue?
Due to the buyer's own reasons, resulting in a refund. This website will not be responsible for the payment of processing fees. Shipping charges are not charged for returned products.